Privacy Policy
At NEOPOLIS, the protection of your personal data is a priority.
When you use the website www.neopolisgame.com (hereinafter the “Website”) and the NEOPOLIS application (hereinafter the “Application”), we collect personal data about you.
The purpose of this policy is to inform you about the ways in which we process this data in accordance with Regulation (EU) 2016/679 of April 27, 2016 on the protection of individuals with regard to both the processing of personal data and the free movement of such data (hereinafter the “GDPR”).
1. Who is the data controller?
The data controller is REVOLT GAMES, a société par actions simplifiée, registered with the registre du commerce et des sociétés of Lyon under No. 850 197 211, the registered office of which is located at 92 cours Lafayette 69003 Lyon, France (hereinafter “We” or “Us”).
2. What data do we collect?
Personal data is data that makes it possible to identify an individual directly or by cross-checking with other data.
On the Application, we collect data that falls into the following categories:
- Identification data (the nickname you choose to use to play);
- Login data (your login credentials via Google Play Games or Game Center for iOS);
- Data contained in your exchanges via online chat;
- Data relating to your purchase history in the Application.
When using the Application, we also collect your geolocation data. This data is only collected with your express consent that is requested as soon as you log in to the Application for the first time. They are used in order to allow you to view the map corresponding to the place where you are located in virtual reality.
You may withdraw your consent at any time by writing to us using the contact details set out in Section 7 (“Data contact point”). However, if you withdraw your consent, you will no longer be able to use the Application because geolocation is necessary to provide you with our services.
On the Website, we collect:
- Data relating to your application via our Typeform;
- Data relating to your feedback and bug reports via our Typeform;
- ****We invite you to refer to our Cookie Policy for more information.
3. On what legal basis, for what purpose and for how long do we keep your personal data?
On the Website (as a user)
To process your feedback and bug reports
- Legal basis: Implementation of precontractual measures
- Data retention period: The data is kept for the time necessary to process your request and for up to 2 years from your last contact with us. We update the processing of requests every year.
To process your applications
- Legal basis: Implementation of precontractual measures
- Data retention period: The data is kept for the duration of the processing of your application.
In the event of a negative outcome to your application, we may wish to keep your data; if so, we will let you know. Should there be no objection on your part to such retention of your data, we keep the data for 2 years from your last contact with us.
To manage requests to exercise rights
- Legal basis: To comply with our legal and regulatory obligations
- Data retention period: To delete your account, you may either do so from the Application or request it from the “Feedback” tab on the Website. If you exercise your right to object to prospecting: we keep this information for 3 years.
To provide the services available on our Application (geolocated mobile game allowing players to explore their cities in order to buy and sell real-world buildings with a virtual currency, chat room in the Application)
- Legal basis: Performance of a contract that you have entered into
- Data retention period: Your data is kept for so long as your account is active and up to 1 year after your account has been deleted.Should your account be inactive for 2 consecutive years, your personal data will be deleted.In addition, your data (your purchase history) may be archived for evidence purposes for a period of 5 years. This does not concern your credit card data which is not stored with us but with our partners Google and Apple.
To send a message to players in order to offer them to join an ambassador program (sharing download links of the Application in exchange for in-game rewards).
- Legal basis: Our legitimate interest in developing and promoting our business
- Data retention period: The data is kept for 3 years from your last contact with us.
To manage requests to exercise rights
- Legal basis: To manage requests to exercise rights
- Data retention period: To delete your account, you may either do so from the Application or request it from the “Feedback” tab on the Website.If you exercise your right to object to prospecting: we keep this information for 3 years.
4. Who are the recipients of your data?
Will have access to your personal data:
- Our company staff;
- Our subcontractors: advertising companies, hosting provider, transactional email sending provider, newsletters sending provider, instant messaging software, online form solution;
- Our partners
- Advertising companies:
- Admob https://support.google.com/adspolicy/answer/6020956?hl=en&ref_topic=1626336
https://support.google.com/admob/answer/9755590?hl=en
- Facebook Audience
https://www.facebook.com/about/privacy/
- Unity
https://unity3d.com/fr/legal/privacy-policy
- Applovin
https://www.applovin.com/privacy/
- Adcolony
https://www.adcolony.com/consumer-privacy/
- Mopub
https://www.mopub.com/en/legal/privacy
- Tapjoy
https://www.tapjoy.com/legal/players/privacy-policy/
- Vungle - Advertising company
- Other services:
- Mapbox (providing map data)
https://www.mapbox.com/legal/privacy
- Foursquare (providing data of the buildings available in the Application)
https://fr.foursquare.com/legal/privacy
- Adjust - Attribution Analysis Tool
https://www.adjust.com/fr/terms/privacy-policy/
- Amplitude - Behavior Analysis Tool
- Firebase Analytics - Behavior Analysis Tool for players
https://firebase.google.com/policies/analytics?hl=fr
- Where applicable: public and private bodies, exclusively to meet our legal obligations.
5. Is your data likely to be transferred outside the European Union?
Your data is kept and stored for the duration of the processing on the servers of the company Google Firebase, located in Europe.
As part of the tools we use (see Section on recipients concerning our subcontractors), your data may be transferred outside the European Union. The transfer of your data in this context is secured by means of the following tools:
- either this data is transferred to a country that has been deemed to offer an adequate level of protection by a decision of the European Commission;
- either we have entered into a specific contract with our subcontractors governing the transfer of your data outside the European Union, on the basis of the standard contractual clauses between a controller and a processor approved by the European Commission;
- or we use the appropriate safeguards provided by the applicable regulations.
6. What are your rights over your data?
You have the following rights with regard to your personal data:
- Right of information: this is precisely why we have drawn up this policy. This right is provided for in Articles 13 and 14 of the GDPR.
- Right of access: you have the right to access all your personal data at any time, pursuant to Article 15 of the GDPR.
- Right to rectification: you have the right to obtain the rectification of your inaccurate, incomplete, or obsolete personal data at any time in accordance with Article 16 of the GDPR.
- Right to restriction: you have the right to obtain restriction of processing of your personal data in certain cases defined in Article 18 of the GDPR.
- Right to erasure: you have the right to demand that your personal data be erased, and to prohibit any future collection of said data for the reasons set out in Article 17 of the GDPR.
- Right to lodge a complaint with a competent supervisory authority (in France, the CNIL), if you consider that the processing of your personal data constitutes a violation of the applicable texts. (Article 77 of the GDPR)
- Right to define guidelines relating to the storage, erasure, and communication of your personal data after your death, in accordance with Article 40-1 of the loi informatique et libertés (i.e., the French data protection act, in its version before June 1, 2019).
- Right to withdraw your consent at any time: as for purposes based on consent, Article 7 of the GDPR provides that you may withdraw your consent at any time. This withdrawal will not call into question the lawfulness of the processing carried out before the withdrawal.
- Right to data portability: under certain conditions specified in Article 20 of the GDPR, you have the right to receive the personal data you have given us in a standard machine-readable format and to demand their transfer to the recipient of your choice.
- Right to object: under Article 21 of the GDPR, you have the right to object to the processing of your personal data. Please note, however, that we may continue to process them despite this opposition, for legitimate reasons or for the defense of legal rights.
You may exercise these rights by writing to us at the contact information provided below. On this occasion, we may ask you to provide us with additional information or documents to prove your identity.
7. Data contact point
Email address: hello@neopolisgame.com
Mailing address: NEOPOLIS (REVOLT GAMES), 92 cours Lafayette 69003 LYON
8. Modifications
We may modify this policy at any time, in particular in order to comply with any regulatory, jurisprudential, editorial or technical developments. These modifications will apply on the effective date of the modified version. You are therefore advised to regularly check the latest version of this policy. Nonetheless, we will keep you informed of any material change to this privacy policy.
Effective date: 10/7/2021
